Due to Brexit we are currently experiencing duty tax being applied to our shipments within the EU.  We are currently co-ordinating the logistics around this and will hopefully resume normal shipping methods soon.  If you still wish to place an order customs duty will be payable and due at delivery. 
If you do have any questions please reach out to our team at customerlove@get-nourished.com

2. Any team member with coronavirus symptoms will be required to self-isolate at home (we currently don’t have any cases). 

3. Masks, hand sanitizer and gloves are already used in our facility as normal practice but we have reiterated hand washing protocols and introduced additional anti viral cleaning products into the work flow for each member of the food production team. 

4. Food production areas are being routinely deep cleaned with anti viral cleaners and high temperature washing mechanics. 

5. Private controlled transport has been arranged for all staff to prevent any risk of confirmation from the use of public transport

6. Food deliveries have been arranged to Nourished HQ to ensure the teams on site have clean and safe food supply while at work 

7. All external meetings and non-essential business travel has been postponed 

8. All visitor appointments to site have been postponed

If you have any questions or would like to swap out some of your Nourishments for immunity boosting superfoods and nutrients please reach out to customerlove@get-nourished.com.

Thank you for your ongoing support and stay safe.

Our normal delivery advice is to allow 7 working days to receive your Nourished box but due to the limitations set in place because of COVID-19 and demand we may start to experience delays within the UK and International deliveries.  We will keep you updated if we experience any significant delays and will try to deliver your Nourished stacks as soon as we can. 

If you have any questions please feel free to reach out to our customer love team customerlove@get-nourished.com

We make all of our stacks on our supersized 3D printers at our HQ in Digbeth, Birmingham!  To find out more about the team behind Nourished read here

When you have placed an order please register for your online account to get access to your online customer portal - Go to our account page here

**We don't automatically register you for an online account once an order is placed, this is a separate registration process **

^{Click on the forgotten password link on the login page or find it here} 

Please reach out to our customer love team who will be happy to make any amendments needed for your shipments customerlove@get-nourished.com

Please reach out to our customer love team who will be happy to make any amendments needed for your shipments customerlove@get-nourished.com

If you need any help with account set up or adjustments to your subscription please contact our customer love team on customerlove@get-nourished.com

On our website, you can  choose to take our lifestyle quiz, create your own Nourished stack or choose from our pre-blend life stacks.  Add your creations to your basket and when you have completed your order, simply 'go to checkout'. 

Due to the personalisation of our stacks we print on demand.  If you need to make any amendments for new customer orders please contact us at customerlove@get-nourished.com within 30 minutes of your order being placed!  

We are very speedy at printing your Nourishments! 

For existing subscriptions and renewal orders please advise of changes or cancellations to your orders 2 days before your next order is due to be processed

We accept Visa, Visa Debit, Mastercard and Apple pay

Once you have placed an order you will be emailed a receipt to your registered email address, there will also be an option to print a VAT receipt after you have completed the purchase. 

Due to the personalisation of the products we are unable to offer exchanges, returns or refunds on all products.  All items are made to order and are sent via an automated production facility.  
If you have an questions or require any additional help please reach out to our team at customerlove@get-nourished.com. 

We will take payment every 28 days from your chosen payment method.  

Subscriptions will auto renew every 28 days to make sure Nourishment's are uninterrupted, unless you make any amendments to your subscription.  

To stop your subscription from renewing or to see how long you have left until your renewal, check your account here or contact customerlove@get-nourished.com

** All amendments and cancellations must be made 48 hours before you recurring order is processed**

You can pause or cancel your subscription anytime up to 48 hours before your next order is processed. 

Please reach out to our customerlove@get-nourished.com who will be happy to make any amendments or cancellations to your account. 

Please contact our customer love team at customerlove@get-nourished.com  who will be happy to help 

Each Nourished box contains 28 stacks, our monthly boxes will be shipped to you every 28 days.  Our annual subscription offers includes 13 boxes shipped every 28 days to ensure you are completely Nourished throughout your subscription.

Due to the personalisation of the products we are unable to offer exchanges, returns or refunds on all products.  All items are made to order and are sent via an automated production facility.  
If you have an questions or require any additional help please reach out to our team at customerlove@get-nourished.com. 

We 3D print all of our stacks, to order, using our special patented** technology, read more about our creations and printers on our blog here

** patent pending

All of our stacks are printed on demand. They can sometimes differ in appearance and colouring depending on the ingredients used and crop.  Our printers work on a rotation, which means each layer will appear in a different position in each stack.  

If you have any questions around the appearance of the stacks please reach out to our customer love team who will happy to answer any questions you may have customerlove@get-nourished.com

We recommend that you only consume one Nourished stack per day.  There is no guidance on when to take them, it's totally up to you! Although if you do have energy boosting nourishment's, it might be best to take them in the morning! 

_{We do not recommend for you to consume more than one stack at any one time.  We understand they can be very tasty, but over consumption may result in a laxative effect.} 

We spent time making sure all of our ingredients are naturally sourced, vegan and all from UK suppliers.

We now offer 3 different coatings on the stacks - Sweet, Sour and Blackcurrant flavour.   You can choose your flavour upon ordering your stack or if you would like to make a change please reach out to our team at customerlove@get-nourished.com 

We would always recommend that if you have any health conditions, concerns or take any prescription medication to always consult with a doctor before taking any vitamins or supplements.

Our Nourished stacks are coated with erythritol which gives the stack a sweet taste.  It also contains maltitol within the pectin gel formulation,  but is most definitely sugar free

All of our products are Allergen Free.  

If you do have a specific allergy or have any questions please  reach out to us at customerlove@get-nourished.com

Yes, we do not contain any Gluten or Lactose within our stacks 

Each 11g stack contains: -
Calories – 25
Carbohydrates – 6g
Protein- 0g

Fat- 0g

Our pectin based encapsulation formula is 100% vegan, allergen free, Halal and Kosher friendly. All of our active ingredients are also sourced from high quality whole food and vegan sources. 

It is very unusual to receive side effects from our natural ingredients, however if you do have an adverse reaction please discontinue use and consult with a medical professional. 

Supplements must not be used as a substitute for a varied and balanced diet or a healthy lifestyle. 

Keep out of reach of children

If you have any questions please reach out to customerlove@get-nourished.com

You can take our lifestyle assessment as often as you like.  We always recommend you seek advice from your doctor should your health change.

We ask that you take our Lifestyle assessment! Based on your answers we can then make a recommendation most suitable for your lifestyle and health goals. We have over a million possibilities and combinations so two stacks are rarely the same!  To read more about personalisation click here

Due to our production system, please be aware that the name printed on the packaging is the name used for shipping NOT the name used within the quiz.  

If you would like to amend the name on the wrappers please email customerlove@get-nourished.com

Due to our production system, please be aware that the name printed on the packaging is the shipping name NOT the name used within the quiz.  

If you would like to amend the name on the wrappers please email customerlove@get-nourished.com

Please allow 7 working days from order for your Nourished stacks to be delivered.  We make all stacks to order and this also includes shipping times.  We currently ship all UK deliveries with DPD

We really do believe in helping our planet.  During our search it was really important for us to have plastic free solution for our packaging.  We finally found it here in the midlands, so it also has a very small carbon footprint !  Our individual packaging is made from Wood Pulp and all of our packaging is fully recyclable & home compostable. They can be added into your recycling bins, composted into your gardens or even added to landfill, our packaging biodegrades naturally within 40 weeks.

Please enter you promotional code on our check out page, it will automatically deduct the discount off your Nourished box

If you love Nourished just as much as we love making them, you can now refer a friend where you will both receive an exclusive gift. Click Here to create an account and sign up or if you already have an account, simply sign in. By doing this you will receive 1000 loyalty points (which is equal to £10 for the referral) and your friend receives 50% off their order

You can apply your discount voucher into our checkout page or sign into your account and apply the discount under the subscription tab 

Your point balance is located on your login page via your online account 

Your pending points will be cancelled and will be removed from your account.

It can sometimes take upto 48 hours  for us to process your activity and provide your points.

At Nourished we welcome all feedback about our service and product.  Please contact our customer love department at customerlove@get-nourished.com, they will be happy to send you a link for our dedicated feedback page or discuss any other enquiry. 

Our reviews are extremely important to us. We have a dedicated Feefo page, where you can find all of our verified reviews from our customers about our product and service 

Our customer data is super important to us at Nourished. We do not sell or pass your data to any third party outside of Remedy Health in the normal course of business, unless that third party requires the data to provide you with your order for delivery, or if it is required to do so by law. We store your data on our secure systems and customers can request a data update, a copy of their information, and that their account or data held by Remedy Health is deleted permanently, in line with the 2018 General Data Protection Regulation.  Please email us at customerlove@get-nourished.com with your request for you 'right of deletion'.  Deletion of personal details will take place within 30 Calendar days

NORMAL OPENING TIMES

We are open: 
Monday to Friday 8:30am - 5:30pm 
Saturday 9am - 5pm

Sunday  9am- 5pm

Bank Holidays - Closed

You can contact Nourished by email customerlove@get-nourished.com, using our contact form or call us on 0800 122 3378