As a certified food production business, the team at Nourished are taking the rising threat of COVID-19 extremely seriously.
As our top priority is the health of our customers and employees, it is important to us that we continue to make high impact nutrition to help protect the nation’s immunity. In order to do this, we have implemented the following measures;
1. All team members are required to complete health screening questionnaire and have a temperature reading taken before entering Nourished HQ
2. Any team member with coronavirus symptoms will be required to self-isolate at home (we currently don’t have any cases).
3.Masks, hand sanitizer and gloves are already used in our facility as normal practice but we have reiterated hand washing protocols and introduced additional anti viral cleaning products into the work flow for each member of the food production team.
4. Food production areas are being routinely deep cleaned with anti viral cleaners and high temperature washing mechanics.
5. Private controlled transport has been arranged for all staff to prevent any risk of confirmation from the use of public transport
6. Food deliveries have been arranged to Nourished HQ to ensure the teams on site have clean and safe food supply while at work
7. All external meetings and non-essential business travel has been postponed
8. All visitor appointments to site have been postponed
9. Isolated independent childcare services have been arranged and will be provided as needed for team members
10. All team are taking their Nourished to help protect their immunity!
If you have any questions or would like to swap out some of your Nourishments for immunity boosting superfoods and nutrients please reach out to email@example.com.
Our normal delivery advice is to allow 7 days to receive your Nourished box but due to the limitations set in place because of COVID-19 and demand we may start to experience delays within the UK and International deliveries. We will keep you updated if we experience any significant delays and will try to deliver your Nourished stacks as soon as we can.
In such crucial, concerning times, it is essential that we work together more so than ever before, in order to prevent the further spread of COVID-19. We hope our 'Outer Defence' bottles of antibacterial hand sanitiser contribute in protecting and preventing. Read our latest blog post for tips on how to effectively use your free hand sanitiser, and see how our CEO and Founder Melissa Snover has been busy helping in production
Our special edition Nourished Advent Calendar contains a four-week combination of Life Stack blends to help keep you Nourished throughout the holidays. Behind the 25th window; As the big day arrives and you land on no.25, sit back, relax and get Nourished with your own exclusive gift card, worth £39.99.
Nourished Rewards is our way of thanking our customers for their support and for joining us on our journey to revolutionise the nutrition industry. You will earn points for activities on our site, such as referrals, purchases and joining our mailing list. You can use your points to earn discounts off purchases and subscription boxes; so, the more you collect - the more you save!
If you love Nourished just as much as we love making them, you can now refer a friend where you will both receive an exclusive gift. Click Here to create an account and sign up or if you already have an account, simply sign in. By doing this you will receive 1000 loyalty points (which is equal to £10 for the referral) and your friend receives 50% off their order
Nourished is part of the group Remedy Health which is passionate about creating innovative, personalised solutions in the medical and nutrition industries. Our team are also working on another project named Scripted, which aims to 3D print personalised medicine in hospitals to provide more accurate dosages and more effective recovery regimes.
There are so many benefits to 3D printing but in a nutshell they create less wastage and allow the active ingredients to be combined without interference. We can personalise and custom make each order on demand, meaning they are sent out to our customers much quicker than standard vitamins.
Check out our blog and interview with our CTO about 3D printing here
We recommend you take our quiz every three months as your health and lifestyle can change! If you would like to make any changes to your stacks please email us on firstname.lastname@example.org, our customer love team will make any amendments needed to your stacks!
Although you can take the quiz as many times as you like!
It happens, our lifestyle changes frequently! You can change and update your stacks every month if you want to! All we ask is that you let us know 2 days before your order is due so we can re-calibrate the printers for your new stack!
Please login to the accounts page here **, head to subscriptions, located next to overview. Here you can edit any personal details entered at registration or email email@example.com who will be happy to make amendments for you.
**Please ensure you have registered for an online account. This is a seperate process after purchase**
On our website, you can choose to take our lifestyle quiz, create your own Nourished stack or choose from our pre-blend life stacks. Add your creations to your basket and when you have completed your order, simply 'go to checkout'.
Due to the personalisation of our stacks we print on demand. If you need to make any amendments for new customer orders please contact us at firstname.lastname@example.org within 30 minutes of your order being placed!
We are very speedy at printing your Nourishments!
For existing subscriptions please advise of changes or cancellations to your orders 2 days before your next order is due to be processed
You can pause or cancel your subscription anytime up to 48 hoursbefore your next order is processed.
Login into your customer account here**, and click on 'Subscription'. You can cancel your subscription, skip a month or change your order from your online account. Please cancel all of your subscription products to ensure your subscription is completely cancelled.
We recommend that you only consume one Nourished stack per day. There is no guidance on when to take them, it's totally up to you! Although if you do have energy boosting nourishment's, it might be best to take them in the morning!
We encapsulate all of our active ingredients in our patented** vegan hydrocolloid gel – meaning your body digests your Nourished stack like any other food and you are able absorb up to 70% more of the goodness inside, ensuring you get the maximum benefit! Find out more here
We currently have 29 different Nourishment's to choose from listed below. We are continuing to extend our range of Nourishment's frequently but if there is a particular vitamin, supplement or super food you would like to see in our range, please email us on email@example.com and we will do our best to add this to our range of Nourishment's.
We ask that you take our Lifestyle assessment! Based on your answers we can then make a recommendation most suitable for your lifestyle and health goals. We have over a million possibilities and combinations so two stacks are rarely the same! To read more about personalisation click here
We have introduced our new streamlined, letterbox friendly eco packaging which will replace all subscription and one off boxes going forward.
All new subscriptions will still receive our white boxes for their first delivery to display their Nourished stacks, but any ongoing orders will be delivered in our letterbox friendly packaging to minimise wastage and maximise convenience.
We know how much of a pain it can be when you miss your delivery. Our new box has been designed to easily fit through your letterbox, so you never need to worry about missing the delivery driver again. We will be using Royal Mail to deliver your new box rather than DPD, but you will still be able to see when it’s been shipped and delivered using the tracking number sent to you.
We are constantly looking for ways to innovate to make sure you are getting the most premium nutrition on the market. We want to provide the best - from the customer service you receive and the packaging we deliver to the personalised stacks you eat. If you have any other feedback for us, we would love to hear from you at firstname.lastname@example.org
We really do believe in helping our planet. During our search it was really important for us to have plastic free solution for our packaging. We finally found it here in the midlands, so it also has a very small carbon footprint ! Our individual packaging is made from Wood Pulp and all of our packaging is home compostable.
We are happy to send our Nourished boxes to all international destinations, but please be aware this may incur additional shipping costs and take slightly longer than our normal speedy service. The approximate shipping time is 10-14 days dependant on customs clearance. (Please note it can take up to 15 days to process through customs) If you have any questions regarding delivery costs or timescales please reach out to our Customer Love Team email@example.com
Due to the personalisation of our stacks we print on demand, If you need to make any amendments please contact us within 30 minutes of your order being placed! We are very speedy at printing your Nourishments!
Existing subscription customers please make any amendments or cancellations 2 days before your order is due to be processed.
All of our products are made to order and have a shelf life of 6 months. Our stacks are personalised perishable products therefore we are unable to accept returns. Please email firstname.lastname@example.org for more information.
As all of our products are personalised perishable products, we are unable to offer refunds. If you have feedback about our product or packaging, please email us at email@example.com. Our customer love team are happy to help
At Nourished we welcome all feedback about our service and product. Please contact our customer love department at firstname.lastname@example.org, they will be happy to send you a link for our dedicated feedback page or discuss any other enquiry.
Our customer data is super important to us at Nourished. We do not sell or pass your data to any third party outside of Remedy Health in the normal course of business, unless that third party requires the data to provide you with your order for delivery, or if it is required to do so by law. We store your data on our secure systems and customers can request a data update, a copy of their information, and that their account or data held by Remedy Health is deleted permanently, in line with the 2018 General Data Protection Regulation. Please email us at email@example.com with your request for you 'right of deletion'. Deletion of personal details will take place within 30 Calendar days
It may be that you have added a 'one off' purchase or a pre-blend into your shopping cart. Our discounts and promo's are only applicable to subscription products unless specified. If you do have any questions please reach out to firstname.lastname@example.org
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