How can we help?
My Account & Profile
Account Updates
As a small start up business we are always looking to improve our customer experience with Nourished. We are currently adapting our online account which means some options may not be available at the moment. We are working super hard to bring a more interactive customer portal to all Nourished customers.
How do I set up an account?
When you have placed an order please register for your online account to get access to your online dashboard - Go to our account page here
** Account registration is a separate process after placing your order**
I've forgotten my password, how do I reset it?
Click on the forgotten password link on the login page or find it here
**We don't automatically register you for an online account once an order is placed, this is a separate registration process **
I need to change my delivery address?
You can update your delivery address within our account page. Once logged into your account, go to subscriptions and choose update shipping address. Alternatively you can reach out to our customer love team who will be happy to make any amendments needed for your shipments customerlove@get-nourished.com
I need to amend my billing address?
You can update your billing address within our account page. Once logged into your account, go to subscriptions and choose billing information. Alternatively you can reach out to our customer love team who will be happy to make any amendments needed for your account and shipments customerlove@get-nourished.com
Can I delay my subscription?
Login into your online account, go to subscriptions. On each subscription you will have the option to delay your next order for 1,2 or 3 months. Submit the form and our customer love team will confirm the change has been made to your account.
Alternatively please reach out to our team at customerlove@get-nourished.com who will be happy to make any amendments to your account
How do I cancel my subscription?
Login into your online account, head to subscriptions. On each subscription you will have the option to cancel. Submit the form and our customer love team will confirm the change has been made to your account.
Alternatively please reach out to our team at customerlove@get-nourished.com who will be happy to make any amendments to your account
