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Customer Case Study: Gym fanatic and gamer Luke O'Connell

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Our customer journey is so important to us and we love to hear first hand why our customers chose Nourished and the positive impact Nourished has had on their  daily lives. In this Customer Story we chatted with Luke who is super focused on his health and fitness and who has been taking Nourished since January to help him reach his goals. 

1. What is your name? 

Luke O’Connell

2. What is your occupation?

I’m a Digital Marketing Manager

3. Who do you live with?

I live with my fiancé Ben. I proposed to him Feb 2019 in NYC!

4. What are your hobbies/interests?

I’ve always been into PC gaming but to balance all that sitting I also have a healthy obsession with the gym, specifically weight training.

5. What are your main goals/priorities at the moment?

My health is my number 1 priority right now. This virus is a reminder of how fragile health can be, so it’s important to me to do everything possible to be at the top of my game. Reaching my fitness goals is also something that drives me.

6. Why did you decide to try Nourished?

I had been reading up about the natural benefits of things like beta glucan, lycopene and tart cherry but didn’t want to add more pills to my daily regimen.

 7. Why did you choose Nourished over other vitamin brands on the market?

I chose Nourished because it was both all-in-one and customisable depending on your goals and targets.

8. How long have you been taking Nourished for?

My partner and I have both been taking Nourished now since January this year (so almost 9 months).

9. What benefits have you felt from taking Nourished?

My energy levels have definitely improved, and I feel like I sleep better too. I would say this is a resounding success given these were some of my top goals.

10. What appeals to you most about Nourished?

It’s a convenient format and single serving, so I can travel with it, it’s almost like a treat (without any guilt) and the fact that I can customise my stack is the biggest win for me.

Any other comments:

 The customer care team (Leanne in particular) have been amazing throughout my Nourished journey. From helping me when I moved to Amsterdam to getting my partner set up with his own programme. In a world full of innovation, customer service can really set you apart, and I think Nourished does that perfectly.

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