How can we help?
Delivery & Packaging
How long does UK delivery take?
Please allow 7 working days from order for your Nourished stacks to be delivered. We make all stacks to order and this also includes shipping times. We currently ship all UK deliveries with EVRI. Once your item has been despatched, you will receive a notification direct from our courier with a delivery date & time.
Due to a high volume of orders, there may be a slight delay in receiving your delivery. Every Nourished order is made fresh, and our team is working hard to get your order dispatched as quickly as possible. Thank you for your patience and understanding!
Shipping to EU countries
My order is incorrect or my box is damaged
Please reach out to our team at customerlove@get-nourished.com who will be happy to organise a replacement for you.
I haven't received my order?
Please reach out to our team at customerlove@get-nourished.com who will be happy to help locate your order.
What is the packaging made from?
We really do believe in helping our planet. During our search it was really important for us to have plastic free solution for our packaging. We finally found it here in the midlands, so it also has a very small carbon footprint ! Our individual packaging is made from Wood Pulp and all of our packaging is fully recyclable & home compostable. They can be added into your recycling bins, composted into your gardens or even added to landfill, our packaging biodegrades naturally within 40 weeks.
We don't deliver to
BFPO, US armed force basis or PO Boxes.
Delivery Delays
Due to the festive period and upcoming Bank Holidays, you may experience a slight delay in receiving your order. We are working around the clock to fulfil all orders, but the high volumes may impact on our processing times.
Still can't find an answer? Send us a message
Online is what we do best! Reach out to us by using our live chat option or email us at customerlove@get-nourished.com
Our team will respond within 24 hours during normal business opening times
Monday to Friday: 8:30am - 5:30pm*
Saturday & Sunday: Closed
Our customer service team will respond to all enquiries within 24 hours during normal business hours.
*GMT